Effective Date: July 28, 2026
More Than Clean respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through morethanclean.co, how we use it, and the choices available to you.
Information We Collect
When you request a quote, contact us, or use our website, we may collect:
- Your first and last name
- Email address
- Phone number
- Service address and ZIP code
- Preferred service date and contact method
- Property type and approximate square footage
- Number of bedrooms and bathrooms
- Property condition
- Presence of pets
- Cleaning service and add-ons requested
- Notes or information you voluntarily provide
- Promotional codes and referral source, such as a flyer QR code
Our website and hosting providers may also collect limited technical information necessary to operate and protect the website, such as IP address, browser type, device information, and security logs.
How We Use Your Information
We may use your information to:
- Prepare and review cleaning estimates
- Respond to questions and quote requests
- Contact you regarding services, availability, and scheduling
- Confirm service details and final pricing
- Apply eligible promotional offers
- Maintain records of customer inquiries
- Improve our website and customer experience
- Detect spam, fraud, or misuse
- Comply with applicable legal obligations
Submitting a quote request does not create a service contract or guarantee availability. Final pricing and service details must be reviewed and confirmed by More Than Clean.
How We Store and Process Information
Quote requests may be stored within our WordPress website and sent to our business email account through Google and Gmail services.
We use third-party service providers when necessary to operate the website, host information, send email notifications, maintain security, and provide requested services. These providers may process information only as necessary to perform their services.
Sharing of Information
More Than Clean does not sell or rent your personal information.
We may share information:
- With service providers that help operate our website and communications
- When necessary to deliver or coordinate a requested service
- To comply with a legal requirement, court order, or government request
- To protect the rights, safety, property, or security of More Than Clean, our customers, or others
Email and Communications
When you submit a quote request, we may contact you using the email address or phone number you provide.
We may use your information to respond to your inquiry, provide an estimate, confirm availability, or coordinate cleaning services. We do not use quote-request information for unrelated marketing without appropriate permission.
Promotional Codes and QR Codes
When you access the website through a promotional QR code, we may record the promotional code and referral source to determine eligibility and measure the effectiveness of the promotion.
Promotional offers are subject to review, eligibility requirements, availability, and any applicable terms.
Cookies and Similar Technologies
Our website may use essential cookies or similar technologies required for WordPress, security, forms, website functionality, and session management.
If additional analytics, advertising, or tracking technologies are added in the future, this Privacy Policy may be updated accordingly.
Data Retention
We may retain quote requests and related communications for as long as reasonably necessary to:
- Respond to the customer
- Provide or coordinate services
- Maintain business records
- Resolve disputes
- Prevent fraud or misuse
- Comply with legal and operational requirements
Information that is no longer reasonably needed may be deleted or securely disposed of.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, email system, or electronic transmission method can be guaranteed to be completely secure.
Please avoid submitting highly sensitive information, such as financial account numbers, Social Security numbers, passwords, or medical information, through the quote form.
Your Privacy Choices
You may contact us to request that we:
- Explain what personal information we have about you
- Correct inaccurate information
- Delete information when reasonably possible
- Stop using your information for future communications
Some information may need to be retained for legal, security, recordkeeping, or legitimate business purposes.
Children’s Privacy
Our website and services are intended for adults seeking residential or commercial cleaning services. We do not knowingly collect personal information from children under 13 through the quote form.
Third-Party Links
Our website may contain links to third-party websites or services. More Than Clean is not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology, or business practices change. The revised policy will be posted on this page with an updated effective date.
Contact Us
For questions or requests concerning this Privacy Policy, contact:
More Than Clean
Arizona, United States
Email: morethancleanaz@gmail.com
Phone: (480) 876-7821
Website: morethanclean.co